Please feel free to contact our Customer Experience team via our Support Page or email us at team@silkelondon.com if you have any questions or feedback.

Our customer service team is available Monday to Friday, 9am to 5pm GMT and we aim to respond to emails within 3 working days.

Order cancellations or adjustments are not possible after the order is placed.

For updates regarding your order, please keep an eye on your tracking information.

Interested in collaborating with us? Please send an email to pr@silkelondon.com with your collaboration request and do not forget to include your social handle!

Do you have a press-related inquiry?
Please reach out to our press team at pr@silkelondon.com

We would love to hear from you. Please feel free to contact us via our Support Page or email us at wholesale@silkelondon.com