Contact information

 

Please feel free to contact our Customer Experience team via our Support Page or email us at team@silkelondon.com if you have any questions or feedback.

Our customer service team is available Monday to Friday, 9am to 5pm GMT and we aim to respond to emails within 3 working days.

Order cancellations or adjustments are not possible after the order is placed.

For updates regarding your order, please keep an eye on your tracking information.